Privacy policy

Puppet Theater Sampo respects the privacy of its customers. This privacy statement describes what kind of information about customers is collected, what it is used for and how the customer can affect on, what kind of information is collected.

By providing us with your contact information, you agree to the terms of this privacy statement. Do not provide your information if you cannot accept the privacy statement.

In connection with a customer contact, we normally only collect contact information (name, address, telephone number and e-mail address) and information about the performance for which he/she has purchased tickets or what products he/she has ordered. In connection with visitor surveys and the like, we can arrange ticket and product draws. In surveys, the respondent always has the option to refuse us the right to store their information, in which case the contact information will only be used to conduct the lottery and will then be properly destroyed.

In different contexts, we may collect other information, which may include:

– demographic information such as age, gender, rank or occupation and mother tongue
– profiling and interest information provided by the user
– other information provided in surveys and studies
– permits and consents
– transaction and usage information
– other information collected with the user’s consent
– information derived from the use of the service and / or information provided by the customer, such as points of interest.

The information collected may be used to provide and personalize services, and to develop the user experience of the customer. They can also be used to target sales: information allows us to offer the customer products and services that may be of interest to them using various communication channels. For example, offers can be made to a customer based on their customer history.

The collected information is stored securely in Puppet Theater Sampo’s own information systems and is not passed on to third parties. The data collected will be kept for as long as necessary, in accordance with the legislation in force.

The customer has the right to check what data has been stored about him and to request that the incorrect data be edited or deleted. You may also opt out of electronic direct marketing by contacting our staff or canceling your subscription of messages.

If necessary, the customer can contact Puppet Theater Sampo by e-mail:

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